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Meet Our Chiropractic Assistants

At Stratford Chiropractic & Wellness Centre, our front desk and clinical assistants ensure that our office runs smoothly and efficiently, and their top priority is providing outstanding customer service to you, our client. Meet some of the team that is here to help you!

Our Chiropractic Health Assistants

Nancy, Stratford Chiropractic & Wellness Centre Office ManagerNancy James – Office Manager

Nancy has been an important part of our team for over 10 years! Since graduating from Fanshaw College, and before working with us at SCWC, Nancy had primarily worked in geriatrics and with children with special needs. Her three grown children are all professionals working and living in Stratford, and she is enjoying her new found “empty nest” freedom! After spending many years in hockey arenas and ball diamonds, you can now find her working out at the gym, cycling, and keeping active in the community.

With her infectious laugh and warm personality, Nancy has always been a perfect fit as part of the Stratford Chiropractic & Wellness Centre team. She revels in meeting and helping people and is always learning new information pertaining to improved health and well-being.

She believes that everyone needs balance in their lives and chiropractic care is one of the best ways of attaining stress free living!

“Give away your smile, a million times a day!”


Stratford Chiropractic & Wellness Centre Chiropractic Assistant, Erin Otto

Erin Otto

In previous work, Erin loved helping people look their best in both aesthetics and fashion, and she currently has found her passion in helping others BE their best with all that Stratford Chiropractic & Wellness Centre has to offer.

Erin was introduced to chiropractic care after a car accident almost a decade ago. She can attest to the role it had on her road to recovery and how it further improved her overall health and mind-body connection.

When not in the office, Erin loves to spend time with her nieces, family, friends and dog, Kolee.

Every day, with her vibrant personality, she looks forward to meeting both existing and new practice members and celebrating in their chiropractic successes along the way!

Stratford Chiropractic & Wellness Centre assistant, Nicole Swartzentruber

Nicole Swartzentruber

After working in the veterinary industry for 25 years as an RVT, Nicole decided it was time for a career change and went back to school to attain her Medical office administration diploma.

Nicole started regular chiropractic care over 21 years ago as a way of reducing back pain that she had suffered since a teen, but it wasn’t until she started taking her children that she truly was able to fully embrace the wonderful healing powers of chiropractic care!

When she is not at work, she is busy helping her 3 teenage boys find their own paths in life, as well as helping her husband on their dairy farm just outside of Tavistock.

Over the years, she developed a passion for customer service and helping people.
“I feel blessed to be able to be a part of such a fantastic team here at Stratford Chiropractic & Wellness Centre and I look forward to helping you on your journey towards optimal health and well being.”

Jessie Macdonald

After experiencing back pain herself for many years, Jessie decided to visit a chiropractor and has being seeing one ever since! Over the last 5 years, she has found it to be a positive addition to her healthy lifestyle.

She graduated from Royal Roads University in Victoria, BC and has since been building her career in health and wellness. An Industry that is very important to her.

During her time off she enjoys travelling the world with her husband and spending time with family, friends and her pup, Willow.

Jessie is excited to be joining the Stratford Chiropractic & Wellness Centre team and meeting practice members.

Are you a good candidate for chiropractic care? Find out! Call Stratford Chiropractic & Wellness Centre today!


Stratford Chiropractic & Wellness Centre Team | (519) 273-9200